Privacy Policy
This Privacy Policy outlines the information hyrazone.com collects from customers, how we use that information, and the methods we employ to protect it. If you have any questions regarding hyrazone.com’s Privacy Policy, please contact our Sales Department/Customer Service or email us at: [email protected].
Purpose of Collecting Personal Information
The information we collect from customers is used internally at hyrazone.com to facilitate service provision, communication, notifications, and direct consultation with customers on our system. We commit to not sharing customer information with third parties in any form.
The scope of information hyrazone.com collects includes:
- Full name
- Address
- Phone number
- Email address
- National ID or Citizen Identification Number (if required)
In addition to personal information, hyrazone.com also collects information related to products/services, such as:
- Product/service name
- Quantity
- Delivery/receipt time of products/services
Scope of Information Use
All personal information collected from customers is used solely within the company for one or all of the following purposes:
- Supporting and consulting with customers.
- Addressing customer inquiries.
- Providing customers with information about products/services on our website.
- Processing orders, delivering services, and providing information through our website as per customer requests.
- Sending promotional information about new products, services, or events if customers have subscribed to email notifications.
- Using the information provided by customers to manage their accounts, confirm, and execute financial transactions related to online payments.
Information Storage Duration
All customer personal information is securely stored on the company’s internal system throughout the duration of service usage or until a request to delete provided information is received from the customer. To request the deletion of personal information, please email [email protected].
For inquiries regarding the collection and processing of personal information, customers can contact us via email: [email protected].
Methods and Tools for Consumers to Access and Edit Their Personal Information
Users can directly access and edit their personal information through the hyrazone.com website by logging into their registered account and updating their personal data.
Customers may also contact us via email at [email protected] to request hyrazone.com to edit their personal information.
Commitment to Protecting Customer Personal Information
Protecting customer information is an obligation and responsibility of hyrazone.com. To ensure absolute safety and peace of mind for customers, hyrazone.com commits to safeguarding all information provided by customers, using it only within the scope outlined in Section 2. We absolutely do not share customer information with third parties in any form, except when required by competent state authorities.
Mechanism for Receiving and Resolving Complaints Related to Customer Personal Information
In case of complaints regarding the misuse of personal information or use beyond the notified scope, please contact us via email at [email protected].
The company is responsible for implementing technical and professional measures to verify and resolve the issues raised in the complaints.
